Support
Contact & support
Found a bug, a wrong answer key, need help with your account or have feedback? Tako wants to hear from you.
Support email: support@takolingo.com
We usually reply within 3 business days (Japan time, JST). Support in Vietnamese and English.
To get help faster
- The email you sign in with (never send your password).
- Device and browser (e.g. Android 14 · Chrome, iPhone · Safari), web or store app.
- For a question error: level, exam/lesson name, question number and a screenshot.
Common tasks
- Forgot password → reset password.
- Delete account → account deletion guide.
- Privacy, access/export your data → your rights.
- Copyright complaint → takedown process.
Operator
Nguyen Cong Tung (individual), Japan. Contact by email above.
Tiếng Việt: Liên hệ